Surface power supplies and charging requirements
WEBFind out which power supply model goes with your Surface device—including the power supply model number, power and wattage, and USB charging port.
Surface Pro (5th Gen) specs and features - Microsoft Support
WEBSurface Pro (5th Gen) comes with Windows 10 Pro edition. If you're not sure which Surface model you're using, see Which Surface model do I have?
Download drivers and firmware for Surface - Microsoft Support
WEBManually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.
USB-C and Fast Charging for Surface - Microsoft Support
WEBFast Charging is available when charging with any USB-C port on the device or the Surface Connect port. With Fast Charging, you can charge your battery up to 80% in about an hour on most devices at 25°C (77°F) ambient temperature.
Learn more about Surface Keyboards and Type Covers
WEBSurface Keyboard and Surface Type Cover are accessories that turn your device into a laptop. You can draw, take notes, and make your device more comfortable to use. Here's a summary to help you decide which accessory will suit your needs. Surface Keyboards are compatible with Surface Pro 8 and later models.
Surface Pro (5th Gen) update history - Microsoft Support
WEBThe following update is available for Surface Pro (5th Gen) devices running Windows 10 November 2021 Update, Version 21H2, or greater. Improvements and fixes: This update addresses potential security vulnerability and improves system stability.
Surface battery testing and estimated performance
WEBSurface Pro (5th Gen) with LTE Advanced and Intel Core i5, 256GB, 8GB RAM. Up to 12.5 hours of battery life for video playback. Testing conducted by Microsoft in November 2017 using preproduction device. Testing consisted of full battery discharge during video playback. All settings were default except: LTE enabled and device connected to LTE ...
Surface battery won’t charge or Surface won’t run on battery
WEBIf the battery icon has a charging, or lightning, symbol over the battery on the taskbar and Surface isn't charging the battery, try the following solutions. Solution 1: Check that you're using the included power supply
Surface won’t turn on or start - Microsoft Support
WEBIf you're using Surface Dock, unplug your Surface from it. Try to turn on your Surface—if that works, the accessory may be the problem. If that didn't work, connect the power supply that was designed for your Surface. When your Surface is …
Identify your Surface Dock and features - Microsoft Support
WEBCheck your Surface model in the table below to see which dock features will be available. The Surface Pro 1 and Surface Pro 2 are not compatible with this dock. For information on how to find your Surface model, go to Find out which Surface model you have.