Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

Five9's modules include digital self-service, agent assist technology, workflow automation, as well as workforce optimization ...

Five9 posted a standout third-quarter performance, surpassing its revenue and earnings forecasts with strong cloud solutions ...

Five9 FIVN shares have gained 20.6% in the past three months, outperforming the broader market, including the Zacks Internet ...

Real-time Transcription – Five9 TranscriptStream will be integrated into ServiceNow Interaction Management, allowing agents ...

today announced the expansion of its Five9 Genius AI suite with the launch of Five9 AI Agents, the next-generation of Five9 Intelligent Virtual Agents (IVA) which incorporates Generative AI. Five9 AI ...

For its fiscal third quarter ended Sept. 30, Five9 reported adjusted earnings per share of 67 cents, up from 52 cents per ...

Five9 Inc (FIVN) reports a 15% revenue increase, driven by robust AI adoption and subscription growth, despite challenges in ...

November 13, 2024) - SESTEK today announced its official partnership with Five9, the intelligent CX platform provider. The ...

Overarching theme impacting this category is intensifying competition from many angles, especially as agents drive more overlap with large incumbents, Wells adds. While Five9’s IVA is touted as an ...

Pindrop’s partnership with intelligent customer experience platform provider Five9 has progressed to native integration ...

Wells Fargo upgraded Twilio (NYSE:TWLO) to Overweight from Equal Weight, while downgrading Sprinklr (CXM) Five9 (FIVN). Analysts led by Michael Turrin said they favor ServiceNow (NOW) over Salesforce ...