The lack of updates is a shame. Most Android manufacturers provide roughly three major OS updates over a product’s lifespan, but Microsoft strayed from that pattern. On the other hand, at least Samsung is focused on longevity — its budget-focused phones may be getting as much as six years of support.

Microsoft enjoys desktop dominance, but it just can't get mobile right. The company's most recent smartphone project is dead with the final update for the Surface Duo 2. The dual-screen phone has gotten the October 2024 security patch just in time for the end of support.

Microsoft said in October 2021 that it would keep the Duo 2 around for a minimum of three years—and now that it's fulfilled that promise, it's dipping out of the smartphone game once again.