Over the past 20 years, technology has changed the way we communicate, conduct business, and live. It is rare to walk down a ...

These assets can include email templates, presentation decks ... you can start working on (or improving) a playbook for your company. Like customer success itself, it’s an ongoing process.

The List explores how advancements in AI and DEI are transforming the modern workplace and how companies can future-proof by ...

The embattled department store is leaning into its already successful “Really Big Deal Reveals” campaign and bringing back a nostalgic giveaway.

While the human-driven feedback loop has been a critical part in improving PicsArt’s products – enhancing the quality of the ...

A Google-backed report from IDC found several differences between the work of more AI-mature agencies and those still working ...

‘She’s using our chat as her personal emotional support hotline’: What to do when a friend is oversharing in the group chat This week, Delia Cai tackles the social media etiquette around ...

YouTube is expanding the runtimes of its short-form content and giving users an easy way to remix their favorite clips.

Russia’s First Secret Influence Campaign: Convincing the U.S. to Buy Alaska,” by Casey Michel in POLITICO Magazine: “Russia has been peddling influence for a long time, using a playbook that ...

It’s an interesting development, given that Republicans initially balked at additional funding, but a birdie tells Playbook that ... might be the week’s main business, but the House and ...