Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time employees' by automating business processes.

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in September.

AI agents are reigniting the competition between Microsoft and Salesforce. Microsoft announced 10 new AI agents for its Dynamics 365 line of business applications — tools that can complete tasks autonomously in areas including sales,